Josh Russell

Technical Support Specialist

My names Josh Russell, pleased to meet you. I have an Associate’s degree in Computer Information Systems and a thirst for knowledge. I work as the Technical Support Specialist here at BCR alongside the technical support director, Shadow. Together, we constantly work to ensure that our system and websites are maintained, supported, and improved. I take customer support calls, process investigation requests, place orders for International Reports, and anything else that is needed here.

Previously I was a customer support specialist for Toys R Us, Office depot and GameStop. I laid foundations for houses with Jake Russell Construction and built doors for Lowes Millwork. I was a Controls Designer for RWD machine, and a Network Administrator for Cirrus Outdoor Power. In my spare time, I can usually be found under the hood of my car. Building and fine tuning high-performance vehicles is my passion. On Tuesday nights, you can try to catch me at the Drag Strip!

I am a Tennessean born and raised and believe in Southern Hospitality. If you ever have questions about us or need any assistance, feel free to reach out to me! I promise I will treat ya right!

“You can, you should, and if you’re brave enough to start, you will.” – Stephen King

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